Can I customize shipping options for my customers?

Yes, ShipNetwork gives you the flexibility to customize shipping options so you can deliver a branded, customer-friendly experience that aligns with your business goals. Whether you want to offer multiple delivery speeds, set specific shipping rules, or provide branded tracking, our platform supports a wide range of custom configurations.

You can define different shipping options at checkout based on factors such as product type, destination, order value, or customer segment. For example, you might offer free ground shipping for orders over a certain amount, expedited shipping for an added fee, or local delivery for customers within a specific zip code. These rules are easy to implement and help increase conversion by giving your customers more control and clarity during the purchasing process.

ShipNetwork also allows you to set custom shipping rules in the backend of our system. You can control how carriers are selected based on cost, speed, or service level. This ensures that every shipment is routed using the most efficient and cost-effective method while still meeting the delivery promise shown at checkout.

In addition to shipping speeds and carrier logic, you can customize the post-purchase experience with branded tracking pages. These pages display your logo, color scheme, and messaging, turning a standard tracking interaction into a marketing opportunity. Customers can track their packages in real time while staying connected to your brand.

If you operate across multiple sales channels or countries, ShipNetwork supports multi-location fulfillment strategies that automatically route orders to the optimal warehouse. This helps minimize delivery times and shipping costs, while giving your customers consistent and reliable service across regions.

With full customization options and flexible fulfillment logic, ShipNetwork helps you turn shipping into a competitive advantage and an extension of your brand.