DHL

DHL eCommerce and DHL Express are both carriers in ShipNetwork's network, alongside UPS, USPS, FedEx, Asendia, Veho, Ontrac, and APC. Every package is routed across that network on cost, speed, and destination rather than defaulted to a single carrier, so the shipments that need express handling get it and the rest do not pay for it. Your customers keep getting their orders. You stop carrying the carrier decision.

ECOMMERCE COMPANIES THAT TRUST US
eCommerce Partners | DHL | ShipNetwork
BENEFITS OF USING THIS PARTNER WITH SHIPNETWORK

Why growing brands stop managing carriers themselves

Brands rarely set out to become carrier managers. It happens gradually: one carrier, one service level, one annual rate conversation, and a spreadsheet nobody has time to maintain. It holds until volume grows enough that the cost of getting it slightly wrong on every order becomes a real number.

Rate leverage is a volume problem, and you cannot solve it alone

Carrier pricing rewards aggregate volume. A brand negotiating on its own brings its own annual numbers to the table, which are almost never large enough to move the terms. Growth does not close that gap, it widens the amount you are leaving on it.

Depending on one carrier makes you fragile

A single carrier relationship means a single set of service standards, a single capacity constraint, and a single point of failure in a bad week. When that carrier has a rough stretch in your customers' region, you have no second answer.

Surcharges and dimensional weight quietly eat contribution margin

Fuel, residential delivery, delivery area, additional handling, and dimensional weight all sit on top of the published rate, and they land unevenly by box, address, and week. Most brands do not see their true landed cost per order until someone builds the model at the SKU level.

Peak surcharges arrive exactly when volume is highest

Peak pricing lands in the months your order count is largest. A brand doing a third of its year in Q4 absorbs the increase in the quarter with the least room for a margin surprise.

Claims, exceptions, and delivery failures become a customer service problem.

Whoever the carrier is, your customer emails you. Filing claims, chasing scans, and rerouting exceptions is unbudgeted labor that lands on the smallest team in the company, usually during your busiest week.

get started seamlessly

Process is Simple to Get Started

Step One:
Inventory Arrival
Step Two:
Order Placed
Step Three:
We Connect Everything
Step Four:
The Routing Technology
Step Five:
It Ships
Step Six:
We Handle It
Utilize Every Channel

One partner across every channel you sell on

The carrier decision is never isolated to one channel. A DTC store, a marketplace presence, and a wholesale or retail program all generate shipments with different expectations about speed, packaging, and cost, and they all draw from the same inventory.

ShipNetwork fulfills across those channels through direct API connections and pre-built partner integrations depending on the platform, and every order from every channel routes through the same carrier network.

Integration Support

How ShipNetwork ships DHL volume

Your packages are routed, not defaulted

DHL eCommerce and DHL Express are two carriers in a network that also includes UPS, USPS, FedEx, Asendia, Veho, Ontrac, and APC. Each order is evaluated against the carriers available for that package and that destination. DHL eCommerce is one of the paths available for lightweight parcel delivery, and DHL Express is available in the network for shipments that require expedited handling.

‍

Proprietary shipping technology doing the per package math

ShipNetwork built and operates its own shipping technology because off the shelf tools could not do what our clients needed. It analyzes carrier performance, delivery speed, cost, and destination data in real time and selects the optimal path for every package. Carrier choice becomes an output of the system rather than a standing assumption.

‍

More than one answer when a carrier has a bad week

Multiple carriers in the network means capacity and performance problems have somewhere to go. Routing shifts on live performance data rather than on a contract you signed in January.

‍

Exceptions and claims handled inside the operation

Delivery exceptions and damage claims sit with the team running the shipment rather than in your customer service inbox. Real people. Real support.

‍

A dedicated POD that knows your SKUs and your patterns

Every ShipNetwork client gets a dedicated team rather than a shared queue. They learn your products, your promotional calendar, and which orders in your mix genuinely need to move faster than the rest.

‍

Your packages are routed, not defaulted

DHL eCommerce and DHL Express are two carriers in a network that also includes UPS, USPS, FedEx, Asendia, Veho, Ontrac, and APC. Each order is evaluated against the carriers available for that package and that destination. DHL eCommerce is one of the paths available for lightweight parcel delivery, and DHL Express is available in the network for shipments that require expedited handling.

‍

Why ShipNetwork

We become an extension of your brand

A carrier network instead of a carrier

1-day fulfillment and 1-2 day ground delivery to 98% of the U.S.

99.99%+ order accuracy.

Real People. Real Support.

TRUSTED BY HIGH-GROWTH BRANDS

Brands That Have Scaled with ShipNetwork

Pooja, COO
"Our partner since 2022. They customized our fulfillment processes as we scaled DTC and wholesale, handled EDI, retail compliance, and adapted with us every step of the way."
Jen, CEO
"Amazing transition with ShipNetwork! The onboarding was smooth and straight forward. The customer service is great, so fast to respond and help us solve our challenges."
Erin, Operations Manager
"The team has been very responsive and flexible. Orders ship fast, even during peaks and flash sales. Customers love the fast delivery."
Jay, CEO
"ShipNetwork gives us peace of mind that packages get to customers on time. They handle supply chain challenges gracefully and help us scale our business."
‍
Tavis Malcolm, Founder
"ShipNetwork helped us with our fulfillment. Even as a small client, we always felt supported. No other partner promoted Morrison Outdoors the way ShipNetwork does."
Brad, Operations Director
"[ShipNetwork] consistently exceeds expectations by accommodating time-sensitive requests, showcasing unparalleled commitment to our customers and the overall success of our organization."
Elizabeth, Founder
"We grew our website sales 10x after switching from in-house fulfillment to ShipNetwork fulfillment services. Partnering with them feels like a true extension of our team."
FAQs

Still Have Questions?

Want to get in touch with someone?
Tim Kail
Enterprise Sales
Does ShipNetwork ship via DHL?

Yes. DHL eCommerce and DHL Express are both carriers in ShipNetwork's network, alongside UPS, USPS, FedEx, Asendia, Veho, Ontrac, and APC. Orders are routed across that network based on cost, speed, and destination for each package.

What is the difference between DHL eCommerce and DHL Express in the network?

They are separate carriers available for different shipment needs. DHL eCommerce is one of the paths available for lightweight parcel delivery, and DHL Express is available for shipments that require expedited handling.

How does ShipNetwork decide which carrier ships an order?

Proprietary shipping technology evaluates carrier performance, delivery speed, cost, and destination data in real time and routes each package on the optimal path. The decision is made per order rather than set as a default.

Do we need our own DHL account?

No. ShipNetwork ships your orders through its own carrier network and its 50M+ packages in buying power, which is where the rate leverage comes from.

How fast will our customers get their orders?

ShipNetwork offers 1-day fulfillment and 1-2 day ground delivery to 98% of the U.S. from a nationwide warehouse network. Most of that speed comes from shipping closer to the customer rather than from paying up for a faster service level.

Who handles delivery exceptions and damage claims?

Your dedicated team does. Exceptions and claims are handled inside the operation running the shipment, so they do not land in your customer service queue by default.

What exactly does ShipNetwork take over?

Receiving, storage, inventory management, picking, packing, carrier selection, shipping, and returns, plus the labor and square footage that come with them.