UPS is one of the carriers in ShipNetwork's network, alongside USPS, FedEx, DHL eCommerce, DHL Express, Asendia, Veho, Ontrac, and APC. Every package is routed across that network on cost, speed, and destination rather than defaulted to a single carrier. Nothing changes for your customers except how fast the box shows up and what it costs you to send it.
Shipping is usually the largest controllable cost in an ecommerce operation, and it is the one a growing brand has the least leverage over. Most founders do not go looking for a fulfillment partner because carrier management got hard. They go looking because the math stopped working.
Carrier pricing rewards aggregate volume. A brand shipping on its own negotiates once a year against its own numbers, which are almost never large enough to move the conversation. You can be growing 40% a year and still be a rounding error to a national carrier.
The published rate is rarely what you pay. Fuel, residential delivery, delivery area, additional handling, and dimensional weight all land on top of it, and they land unevenly depending on the box, the address, and the week. Most brands do not discover the real cost per order until someone finally builds the model at the SKU level.
Shipping from one location means half the country is far away. That shows up twice: once as a higher rate, and once as a slower delivery promise that costs you the conversion before you ever pay for the shipment.
A damaged parcel, a missed delivery, a package sitting at a facility with no scan for four days. Whoever the carrier is, your customer emails you. Filing claims and chasing exceptions is unbudgeted labor that lands on the smallest team in the company.
The cheapest path for a two pound order to a residential address and the best path for a fifteen pound order to a commercial address are not the same, and they change by destination and by day. Optimizing that per order is a full time analytical job. Most teams default to one carrier and one service, then absorb the difference.
Most brands shipping meaningful ground volume are not single channel. There is a DTC store, usually Amazon, often Walmart or eBay, and increasingly a wholesale or retail program running through EDI. Each channel has its own expectations about speed, packaging, and cost, and each one pulls from the same shelf.
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UPS is one carrier in a network that also includes USPS, FedEx, DHL eCommerce, DHL Express, Asendia, Veho, Ontrac, and APC. Each order is evaluated against the carriers available for that package and that destination, so a heavier parcel to a commercial address and a light parcel to a residential one can travel different paths on the same afternoon.
ShipNetwork built and operates its own shipping technology because off the shelf tools could not do what our clients needed. It analyzes carrier performance, delivery speed, cost, and destination data in real time and selects the optimal path for every package. The work of choosing correctly happens on every order, not once a quarter in a spreadsheet.
Delivery exceptions and damage claims sit with the team running the shipment rather than with your customer service inbox. Real people. Real support.
Every ShipNetwork client gets a dedicated team rather than a shared queue. For a brand shipping heavier or higher value parcels, that means people who know how your products need to be packed, which orders need extra protection, and what your peak looks like before it arrives.
UPS is one carrier in a network that also includes USPS, FedEx, DHL eCommerce, DHL Express, Asendia, Veho, Ontrac, and APC. Each order is evaluated against the carriers available for that package and that destination, so a heavier parcel to a commercial address and a light parcel to a residential one can travel different paths on the same afternoon.
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Yes. UPS is one of the carriers in ShipNetwork's network, alongside USPS, FedEx, DHL eCommerce, DHL Express, Asendia, Veho, Ontrac, and APC. Orders are routed across that network based on cost, speed, and destination for each package.
No. ShipNetwork ships your orders through its own carrier network and its 50M+ packages in buying power, which is where the rate leverage comes from. That leverage is the reason most brands stop managing carrier relationships directly.
Proprietary shipping technology evaluates carrier performance, delivery speed, cost, and destination data in real time, then routes the package on the optimal path. It happens per order rather than as a standing default.
ShipNetwork offers 1-day fulfillment and 1-2 day ground delivery to 98% of the U.S. from a nationwide warehouse network. Speed comes from shipping closer to the customer, not from paying up for a faster service level.
Your dedicated team does. Exceptions and claims are handled inside the operation running the shipment, so they do not land in your customer service queue by default.
Yes. Custom packaging is part of the standard setup. Right sizing that packaging also affects dimensional weight, so it is a cost conversation as well as a brand one.
Receiving, storage, inventory management, picking, packing, carrier selection, shipping, and returns, plus the labor and square footage that come with them.