Does ShipNetwork offer signature-required shipping options?

Yes, ShipNetwork offers signature-required shipping options to provide added security and delivery confirmation for high-value, sensitive, or time-critical shipments. This service allows eCommerce businesses to ensure that packages are only delivered when received and signed for by the intended recipient or an authorized individual.

Clients can enable signature requirements on a per-shipment basis or set rules to apply this option automatically to certain product categories, order values, or customer types. This flexibility is especially useful for businesses that sell electronics, luxury goods, subscription kits, or regulated items where proof of delivery is essential.

When a signature-required shipment is fulfilled, the carrier will not complete the delivery unless someone is available to sign for the package. If no one is present, a delivery attempt notice is provided, and the customer can coordinate a redelivery or pickup. This added step significantly reduces the risk of theft, misdelivery, or disputes over non-receipt.

ShipNetwork’s system integrates with major carriers that support signature services, including USPS, UPS, FedEx, and others. The delivery status and signature confirmation can be tracked in real time through the ShipNetwork dashboard and your connected eCommerce platform. This information can also be shared automatically with customers through email notifications or tracking links.

By offering signature-required shipping, ShipNetwork helps brands protect high-value inventory, prevent fraud, and enhance the customer experience by ensuring secure, verified delivery. This feature adds an extra layer of confidence for both your team and your customers when managing valuable or sensitive orders.