What types of data can be exchanged via the API?

ShipNetwork’s API is designed to support real-time data exchange across all critical areas of your fulfillment operation. Through secure and flexible endpoints, clients can connect their eCommerce platforms, ERP systems, or custom applications to send and receive a wide range of logistics data. This enables automated workflows, improved accuracy, and enhanced visibility throughout the supply chain.

Key types of data that can be exchanged via the ShipNetwork API include order data, which covers everything from order creation to line-item details, shipping preferences, and customer information. This allows your system to push new orders directly into the ShipNetwork platform for immediate processing, without manual uploads or delayed batch syncing.

The API also supports the transfer of product and SKU data. Clients can send SKU definitions, product dimensions, weights, and special handling instructions to ensure that all items are accurately configured for storage, picking, and packing. When updates occur such as a change in product attributes or the addition of new SKUs those changes can be reflected instantly across connected systems.

Inventory quantities are another critical data point exchanged through the API. Clients can receive real-time updates on stock levels across all active fulfillment centers, helping to prevent overselling, reduce backorders, and keep sales channels aligned. These updates can also trigger automated replenishment processes when stock drops below a certain threshold.

Tracking information is provided through API callbacks or webhooks, delivering real-time shipment statuses, carrier information, tracking numbers, and estimated delivery windows. This data can be used to update customers, synchronize delivery statuses across platforms, and support post-purchase messaging.

Return updates are also supported via the API. Clients can receive alerts when return labels are created, when packages are received, and when items are restocked or flagged for inspection. This makes it easier to automate refund approvals, manage customer communications, and monitor return trends.

Overall, ShipNetwork’s API enables seamless data flow between your systems and our fulfillment network. This connectivity supports faster order processing, reduces operational overhead, and gives you the real-time insights needed to make smarter business decisions.