FAQs
Integration & Technology

How secure are ShipNetwork’s API connections?

August 5, 2025
ANSWER TO QUESTION

ShipNetwork’s API connections are built with enterprise-grade security to protect your data and ensure reliable, encrypted communication between your systems and our platform. Security is a top priority in every integration, and we follow best practices in authentication, encryption, and data access management to meet the needs of eCommerce businesses, enterprise IT teams, and regulatory compliance standards.

Our API uses OAuth 2.0, a widely adopted industry standard for secure authorization. This protocol ensures that only authorized users and systems can access protected resources. With OAuth, tokens are issued to verify access, and scopes can be defined to limit the level of data exposure. This makes it possible to grant different permissions to different users or applications while keeping sensitive information protected.

In addition to authentication, all data transfers are secured using HTTPS encryption (TLS 1.2 or higher). This prevents data from being intercepted or tampered with during transmission and ensures that both request and response traffic is encrypted end to end. Whether you're sending order information, receiving inventory updates, or pulling tracking data, every API call is encrypted to maintain confidentiality and integrity.

Access to the API is logged and monitored, allowing ShipNetwork to detect and respond to unusual activity quickly. Rate limiting, error monitoring, and secure logging are in place to help prevent misuse and ensure consistent, reliable service for all clients.

We also support IP whitelisting and credential rotation to provide additional layers of protection, especially for enterprise clients with strict IT security policies. Our integration team can assist with setting up secure environments and advising on best practices for API access within your organization.

Because ShipNetwork’s API may connect to eCommerce platforms, CRMs, ERPs, and other systems containing sensitive customer and order data, we maintain compliance with data security standards and privacy regulations. Our security architecture is built to scale as your business grows while ensuring peace of mind at every level of system interaction.

In summary, ShipNetwork provides a secure, stable API infrastructure that protects your data and enables safe, high-performance integrations. You can confidently connect your systems knowing that every transaction is encrypted, authenticated, and actively monitored.

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