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Yes, ShipNetwork supports webhook notifications that allow your systems to receive real-time updates for key order and fulfillment events. Webhooks are a powerful way to automate communication between ShipNetwork and your internal platforms, helping you stay informed and responsive without the need for constant manual checks or API polling.
Webhooks can be configured to trigger on specific events such as order creation, order status changes, shipping confirmations, tracking updates, and inventory level changes. This enables your team to take immediate action when a package ships, when a return is received, or when stock levels reach a defined threshold. These alerts improve both internal workflows and customer service responsiveness.
ShipNetwork’s webhook framework is built to integrate seamlessly with a wide range of systems, including eCommerce platforms, CRMs, ERPs, and custom-built tools. You can configure the payload structure, endpoint URLs, and security protocols to align with your infrastructure, making it easy to receive and act on relevant data in real time.
For example, when an order is marked as shipped, a webhook can instantly update the status in your online store and trigger a notification email to your customer. Or, when inventory drops below a preset level, a webhook can notify your purchasing system to reorder stock automatically. This kind of automation reduces delays, improves accuracy, and eliminates manual data entry.
ShipNetwork provides clear documentation and support for setting up and managing webhooks. Our technical team can help you configure them to fit your specific business logic, ensuring that the right events are captured and delivered in the right format.
In summary, webhook notifications give you real-time visibility and control across your fulfillment operations. With ShipNetwork, you can turn data into action instantly, streamline communication across systems, and create a more agile, automated logistics experience.