ShipNetwork fulfills dropship and wholesale replenishment orders for brands selling into Nordstrom, with a dedicated team and 99.99%+ order accuracy.
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Yes. ShipNetwork fulfills orders for brands selling into Nordstrom. We plug into your stack, not the other way around. ShipNetwork connects through EDI platforms including SPS Commerce and Crstl, using direct API and EDI connections, so purchase orders, advance ship notices, and invoices keep moving exactly the way your retail program already works. You keep your EDI provider and your vendor relationship. What changes is who runs the operation behind the orders, and how much of your week it takes.
Selling into a premium department store means fulfilling to a written standard: how cartons are built, how units are ticketed and labeled, how shipments are scheduled and routed. It is detailed on purpose, because the merchandise has to arrive floor ready. Every requirement is a step someone in your warehouse performs correctly on every carton, every time, and none of it resembles how you ship a DTC order.
An advance ship notice that lands late, or that does not match what is physically in the carton, becomes a receiving problem at the other end. Must arrive by windows tighten it further, because arriving early creates one problem and arriving late creates a bigger one. The data and the freight have to agree, and both have to land inside the window.
Compliance failures rarely arrive as one event you can point at in a meeting. They show up as deductions spread across months and line items, against the account you worked hardest to win. Finance usually sees the pattern long after the shipments that caused it, and by then the margin is already gone.
A dropship order is a single unit going to a Nordstrom customer, carrying that customer's service expectations with it. A distribution center replenishment is cartons, pallets, and a scheduled delivery. Most brands run both, alongside their own DTC store, out of one room with one team. That is where accuracy starts slipping, and it slips on the retail side first, where mistakes cost the most.
A shared account rep juggling two hundred other clients does not learn your retail program. Rigid processes expect your vendor requirements to conform to their template. Support treats an urgent shipment like a queue number, and SLAs that look fine in Q1 collapse in Q4, exactly when your retail commitments are largest. You end up renting space in someone else's operation and hoping it holds through the season.
Almost nobody selling into Nordstrom sells only into Nordstrom. There is usually a DTC store carrying most of the unit volume, a marketplace presence, other wholesale accounts, and a dropship program running alongside all of it. Each one expects something different about packaging, speed, and documentation, and each one is a chance for inventory to fragment.
ShipNetwork fulfills across those channels through direct API connections and pre-built partner integrations depending on the platform, including EDI driven retail and dropship programs.
The benefit is not the length of an integration list. It is that a scheduled replenishment, a dropship order going to a department store customer, and a Tuesday afternoon DTC order all draw from one inventory pool, run through one dedicated team, and land in one set of reporting. Adding a retail account becomes a capacity conversation instead of a question about whether your warehouse survives it.
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Every ShipNetwork client gets a dedicated team, not a shared queue. The people fulfilling your orders learn your SKUs, your ticketing requirements, your seasonal buys, and the difference between how a dropship unit and a replenishment carton have to leave the building. When a requirement changes, you are talking to people who already know your account.
Your routing guide, ticketing, and carton requirements are reviewed with you during onboarding and built into how your orders are picked, packed, and labeled. Cartons carry the barcodes and documentation your program calls for, including UCC-128 carton labels where they apply. The spec is yours. We execute against it.
Orders reach us through EDI platforms including SPS Commerce and Crstl, using direct API and EDI connections. Advance ship notices, invoices, and tracking flow back the same way, on the timing your program requires, so the paperwork and the freight tell the same story.
Accuracy is what deductions are actually measuring. On the retail side it protects margin on the account you worked hardest to win. On the DTC side it protects your reviews and your repeat purchase rate.
Individual dropship orders going to a retail customer and pallet quantities heading into a distribution center are both fulfillment work. Both sit with the same dedicated team, from the same inventory, instead of being split across two operations that do not talk to each other.
Every ShipNetwork client gets a dedicated team, not a shared queue. The people fulfilling your orders learn your SKUs, your ticketing requirements, your seasonal buys, and the difference between how a dropship unit and a replenishment carton have to leave the building. When a requirement changes, you are talking to people who already know your account.
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Yes. ShipNetwork fulfills dropship and wholesale replenishment orders for brands with a Nordstrom vendor relationship, connecting through EDI platforms including SPS Commerce and Crstl using direct API and EDI connections. Your vendor relationship and your EDI provider stay as they are. ShipNetwork takes over the physical fulfillment behind them.
No. You keep your EDI provider and your existing retail connections. ShipNetwork connects through EDI platforms including SPS Commerce and Crstl, so purchase orders, advance ship notices, and invoices continue to move the way your retail partners already expect them to.
You hold the vendor relationship and the requirements that come with it. ShipNetwork fulfills your orders to those requirements, and your specific routing guide, ticketing, labeling, and documentation standards are reviewed with your dedicated team during onboarding so they are built into the operation rather than handled as exceptions.
Yes. Single unit dropship orders and pallet quantity replenishment into a distribution center are fulfilled by the same dedicated team from the same inventory. They are packed, labeled, and documented differently because they are different operations, but they are not split across two providers.
Yes. Retail and dropship orders arriving through EDI and DTC orders from your own store or marketplaces are fulfilled by the same dedicated team, from one inventory pool. That removes the situation where wholesale and DTC are competing for the same units on the same floor.
ShipNetwork's SLAs are built to hold through Q4, when retail commitments are largest and most providers start missing. Peak performance is the question worth asking every 3PL you evaluate, and it should be answered with data rather than reassurance.
Receiving, storage, inventory management, picking, packing, labeling, shipping, and returns, plus the labor and square footage that come with them. Your team keeps the buyer relationship, the assortment, and the commercial decisions, and stops running the warehouse behind them.