OrderDesk
We plug into your stack, not the other way around. ShipNetwork connects through a direct API connection, so orders routed to us are received, fulfilled, and returned with shipping data automatically. Your rules, your routing logic, and the rest of your setup stay exactly as they are.
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Why OrderDesk brands look for a 3PL
Brands using a routing and rules layer have a specific kind of complexity. The hard part of their business is not taking the order. It is deciding what happens to it: which vendor, which producer, which warehouse, which set of instructions applies to this particular item on this particular day.
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Your routing is only as good as the destinations behind it
A rule can send an order anywhere. It cannot make the place it lands ship on time, pick the right item, or tell you the truth about what happened. Brands running distributed fulfillment tend to discover that one or two destinations quietly account for most of the exceptions, most of the customer service, and most of the founder's attention.
Print on demand and dropship vendors are optimized for something other than your customer
Production partners have their own queues, their own capacity, and their own priorities, and you are one account among many. Lead times move without warning, quality varies between runs, and the delivery promise your customer heard is being kept by someone who never saw it.
Distributed fulfillment fragments the customer experience
When an order splits across destinations, the customer gets several packages, several tracking numbers, several arrival dates, and several unboxing experiences that look nothing alike. Every one of those is a support ticket waiting to happen and a brand impression you did not design.
Nobody owns the exceptions.
The order that fell between two destinations, the item that was never actually in stock, the shipment that no one confirmed. In a distributed setup, these land on your team by default, because your team is the only party that can see the whole picture. That work grows faster than order volume does.
Custom Rule-Based Automation
ShipNetwork supports OrderDesk’s rule-based automation to help merchants route orders, update statuses, and manage fulfillment triggers automatically. Brands can set conditions for shipping methods, SKUs, or destinations that align with ShipNetwork’s operational workflows for faster and more precise order management.
Process is Simple to Get Started
One partner across every channel you sell on
Brands running a routing layer are usually selling in several places at once. A DTC store, often Amazon, sometimes Walmart or eBay, and in many cases a wholesale or retail program with its own requirements. The routing decides where each order goes. The channels still have to be satisfied.
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How ShipNetwork supports OrderDesk businesses
A direct API connection, so orders and shipping data move on their own
Orders routed to ShipNetwork are received through a direct API connection, and fulfillment and tracking data return the same way. No exported files, no emailed order lists, no one updating status by hand.
One operation for the inventory you own
Receiving, storage, inventory management, picking, packing, shipping, and returns for your own stock, handled by one team in one place. The more of your core volume that consolidates here, the fewer moving parts there are to reconcile.
Custom packaging that keeps the brand yours
Custom packaging is part of the standard setup rather than an upcharge exception. When fulfillment is spread across several parties, the packages you control are the ones that get to look like your brand.
Flexible pricing
Pricing built around your actual volume and mix rather than a fixed tier, which matters when only part of your total order flow comes to us.
A dedicated POD that learns how your fulfillment is structured
Every ShipNetwork client gets a dedicated team, not a shared queue. They learn your SKUs, your seasonal patterns, and how your business actually works, including which orders come to us and why. When you call, you are talking to people who already know your account.
A direct API connection, so orders and shipping data move on their own
Orders routed to ShipNetwork are received through a direct API connection, and fulfillment and tracking data return the same way. No exported files, no emailed order lists, no one updating status by hand.
We become an extension of your brand
20+ years of operational experience.
99.99%+ order accuracy
1-day fulfillment and 1-2 day ground delivery to 98% of the U.S.
Real people. Real support
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Brands That Have Scaled with ShipNetwork
Still Have Questions?
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Receiving, storage, inventory management, picking, packing, kitting, shipping, and returns for the inventory you send us, plus the labor and square footage that come with it.