We plug into your stack, not the other way around. ShipNetwork connects to NetSuite through a direct API connection or a pre-built partner integration, whichever fits how your business already runs. NetSuite stays your system of record. No migration, no parallel system, no asking your finance team to work somewhere else.
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Companies running NetSuite have already made a serious investment in getting their operation onto one system. Finance, inventory, orders, and customer data live in one place, and the whole point was to stop reconciling spreadsheets.
NetSuite reports what it is told. When the physical operation is running behind, or counts drift, or shipments post late, the system of record quietly stops being a record of anything. Finance loses confidence in the numbers, and someone starts keeping a side spreadsheet again.
A brand pays for an ERP so people stop rekeying data. Then fulfillment ends up handled through exported CSVs, emailed order files, or someone in ops updating status by hand. That is the exact work the ERP was bought to eliminate, and it usually creeps back in through the warehouse.
Multiple locations, multiple channels, wholesale plus DTC, kitting, lot tracking. Each one is manageable alone. Together they are a full time operational job that the ops lead is doing on top of their actual role.
Shipping spend, labor, and storage are the largest controllable costs in the operation, and they are the ones a growing brand has the least leverage over. Rates improve with volume, and a single brand's volume is never enough on its own.
A shared account rep who juggles two hundred clients does not learn how your business is configured. Rigid processes expect your operation to conform to their template. SLAs that look fine in Q1 collapse in Q4. For a company that invested in NetSuite specifically to run its own way, being forced into someone else's process is the wrong trade.
Brands running NetSuite are rarely single channel. There is DTC, usually marketplaces, often wholesale or retail through EDI, and increasingly all three at once. NetSuite is what ties the commercial picture together. Fulfillment should not be what fragments it.
ShipNetwork fulfills across those channels through direct API connections and pre-built partner integrations depending on the platform, including EDI driven retail and wholesale programs.
One operation, one inventory pool, one dedicated team, and an ERP that reflects all of it.
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Every ShipNetwork client gets a dedicated team rather than a shared queue. For a brand on NetSuite, that means people who learn your SKUs, your channels, your kitting requirements, and your seasonal patterns, and who already know your account when you call.
ShipNetwork connects to NetSuite through a direct API connection or a pre-built partner integration. Our team works with you to identify which fits your workflow, not just for today but for where the business is headed.
Orders, product data, and fulfillment status move between NetSuite and ShipNetwork's warehouse systems without your team exporting files or updating status by hand.
Accuracy is what keeps your system of record credible. It is also what keeps your CS team out of the inbox and your finance team out of the reconciliation.
From a nationwide warehouse network, using proprietary shipping technology that evaluates carrier performance, cost, speed, and destination in real time and routes each package accordingly.
Every ShipNetwork client gets a dedicated team rather than a shared queue. For a brand on NetSuite, that means people who learn your SKUs, your channels, your kitting requirements, and your seasonal patterns, and who already know your account when you call.
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Yes. ShipNetwork connects to NetSuite through a direct API connection or a pre-built partner integration, exchanging order, product, and fulfillment data with your ERP.
Both are available. Which one fits depends on your workflow and growth plans, and our team works through that with you during evaluation.
No. NetSuite stays your system of record. ShipNetwork takes over the physical fulfillment your ERP is reporting on.
Yes. Fulfillment and tracking data return to NetSuite so your team is not updating order status by hand.
Yes. Orders from your DTC store, marketplaces, and EDI driven retail programs are fulfilled by the same dedicated team, from the same inventory.
Receiving, storage, inventory management, picking, packing, kitting, shipping, and returns, plus the labor and square footage that come with them.