Miva

ShipNetwork fulfills orders for brands running Miva, with a dedicated team handling wholesale and DTC from one inventory pool.

ECOMMERCE COMPANIES THAT TRUST US
Miva eCommerce and order management platform logo
BENEFITS OF USING THIS PARTNER WITH SHIPNETWORK

Why Miva brands look for a 3PL

Yes. ShipNetwork fulfills orders for brands running Miva. We plug into your stack, not the other way around. ShipNetwork connects to Miva through a direct API connection or supported middleware, depending on how your store is configured, so orders reach our warehouse network and tracking returns to your customers without your team touching it. Your storefront, your catalog, and your customer data stay exactly where they are. What changes is who runs the operation behind them.

A catalog built over a decade is now the hardest part of the operation

Long-running Miva stores accumulate SKUs the way a business accumulates history: variants, sizes, configurable options, and slow movers kept because a handful of loyal customers still order them. Every one of those SKUs needs a location, a count, and somebody who knows where it lives. Catalog depth is a commercial advantage right up until it becomes a picking problem.

B2B and B2C orders are two different jobs sharing one room

A wholesale order is cases on a pallet against a PO with terms attached. A consumer order is one unit in a mailer that has to go out today. Running both through the same people and the same process is where accuracy starts to slip, and it usually slips first on the side of the business that costs the most to get wrong.

In-house fulfillment that worked for years has become the ceiling

Plenty of Miva brands have packed their own orders since the store launched, and have done it well. It worked at $500K. It is breaking at $5M. Not because anything failed, but because hiring, square footage, and the next lease renewal are now the things deciding how fast the business is allowed to grow.

Delivery expectations moved faster than the warehouse did

Customers compare your shipping to what they get from the largest marketplaces, and wholesale buyers have started expecting the same. Shipping everything out of one building means the far half of the country waits four or five days. Meanwhile shipping rates improve with volume, and one brand's volume is rarely enough to negotiate seriously on its own.

Most 3PLs will treat your brand like everyone else's

A shared account rep juggling two hundred other clients does not learn a catalog your size. Rigid pricing and rigid processes expect an operation with twenty years of history to conform to their template. Support treats an urgent problem like a queue number, and SLAs that look fine in Q1 collapse in Q4. It is the feeling of renting space in someone else's operation.

get started seamlessly

Process is Simple to Get Started

Step One:
Your inventory arrives
Step Two:
An order is placed
Step Three:
ShipNetwork receives the order
Step Four:
Your dedicated team picks and packs
Step Five:
It ships with tracking returned
Step Six:
Your team monitors, not executes
MULTI-CHANNEL

One partner across every channel you sell on

Brands on Miva are rarely selling in one place. There is the store itself, usually an Amazon presence, often eBay or Walmart, and for a lot of long-running Miva businesses there is a wholesale program that predates ecommerce entirely.

Each of those channels expects something different about speed, packaging, and paperwork, and each one is another chance for inventory to fragment across locations and spreadsheets.

ShipNetwork fulfills across those channels through direct API connections and pre-built partner integrations depending on the platform, including retail and wholesale programs that run on EDI.

The benefit is not the length of an integration list. It is that a wholesale PO and a Tuesday afternoon consumer order draw from one inventory pool, get handled by one dedicated team, and land in one set of reporting. Adding a channel becomes a commercial decision instead of an operational one.

HOW WE SUPPORT YOU

How ShipNetwork supports Miva businesses

A dedicated POD that learns your catalog

Every ShipNetwork client gets a dedicated team rather than a shared queue. For a brand with a deep Miva catalog, that means the people fulfilling your orders learn your SKUs, your variants, your wholesale accounts, and your seasonal patterns. When you call, you are talking to people who already know your account.

Orders arrive automatically, tracking returns automatically

ShipNetwork connects to Miva through a direct API connection or supported middleware, depending on how your store is configured. Orders reach our warehouse network without anyone exporting a file, and shipping and tracking data return to Miva so your team is not updating order status by hand.

Deep catalogs handled as normal work

Receiving, storage, and inventory management across large SKU counts are part of the operation, along with kitting for bundles and promotional sets. A catalog with thousands of active variants changes how a warehouse is laid out and how a team is trained. It is a planning question, not an exception.

Wholesale and DTC from one inventory pool

Pallet quantities going to a wholesale account and single units going to a consumer are fulfilled by the same dedicated team, from the same stock. One forecast, one set of reporting, and no internal argument about which half of the business gets the units.

99.99%+ order accuracy

The wrong item in a consumer's box costs you the replacement, the return shipping, the support ticket, and often the customer. On the wholesale side it costs more than that. Accuracy is the number that protects both halves of a mixed business.

A dedicated POD that learns your catalog

Every ShipNetwork client gets a dedicated team rather than a shared queue. For a brand with a deep Miva catalog, that means the people fulfilling your orders learn your SKUs, your variants, your wholesale accounts, and your seasonal patterns. When you call, you are talking to people who already know your account.

WHY SHIPNETWORK

Your fulfillment team. Your way. From day one.

We become an extension of your brand. A dedicated POD that knows your catalog, your wholesale accounts, and your peak patterns, not a shared rep who learns your account during the escalation.

20+ years of operational experience. ShipNetwork was founded in 2001, which matters when your store has been running almost as long and very little about it is standard.

99.99%+ order accuracy. Paired with 1-day fulfillment and 1-2 day ground delivery to 98% of the U.S. from a nationwide warehouse network.

Flexible pricing and low client turnover. Pricing built around your volume rather than a tier chart, and clients who stay because the relationship works.

TRUSTED BY HIGH-GROWTH BRANDS

Brands That Have Scaled with ShipNetwork

Pooja, COO
"Our partner since 2022. They customized our fulfillment processes as we scaled DTC and wholesale, handled EDI, retail compliance, and adapted with us every step of the way."
Jen, CEO
"Amazing transition with ShipNetwork! The onboarding was smooth and straight forward. The customer service is great, so fast to respond and help us solve our challenges."
Erin, Operations Manager
"The team has been very responsive and flexible. Orders ship fast, even during peaks and flash sales. Customers love the fast delivery."
Jay, CEO
"ShipNetwork gives us peace of mind that packages get to customers on time. They handle supply chain challenges gracefully and help us scale our business."
Tavis Malcolm, Founder
"ShipNetwork helped us with our fulfillment. Even as a small client, we always felt supported. No other partner promoted Morrison Outdoors the way ShipNetwork does."
Brad, Operations Director
"[ShipNetwork] consistently exceeds expectations by accommodating time-sensitive requests, showcasing unparalleled commitment to our customers and the overall success of our organization."
Elizabeth, Founder
"We grew our website sales 10x after switching from in-house fulfillment to ShipNetwork fulfillment services. Partnering with them feels like a true extension of our team."
FAQs

Still Have Questions?

Want to get in touch with someone?
Tim Kail
Enterprise Sales
Does ShipNetwork work with Miva?

Yes. ShipNetwork connects to Miva through a direct API connection or supported middleware, depending on how your store is configured. Orders reach ShipNetwork's warehouse network automatically, and shipping and tracking data return to Miva so your team is not exporting files or updating order status by hand.

Do we have to change anything about our Miva store?

No. Your storefront, your catalog structure, and your customer data stay exactly as they are. ShipNetwork takes over the physical fulfillment behind them: receiving, storage, inventory management, picking, packing, shipping, and returns. What changes is who runs the operation, not how you sell.

Can ShipNetwork handle both wholesale and DTC orders?

Yes. Pallet quantities for wholesale accounts and single units for consumers are fulfilled by the same dedicated team, from the same inventory. That removes the split where two halves of the business compete for the same stock and get different levels of attention on a busy day.

We have thousands of SKUs. Is that a problem?

No. Large catalogs with deep variant structures are normal work. Receiving, storage, inventory management, and kitting for bundles are all part of the operation. A deep catalog mainly changes how the warehouse is laid out and how your dedicated team is trained, and both are worked through during onboarding.

How fast will our customers get their orders?

ShipNetwork offers 1-day fulfillment and 1-2 day ground delivery to 98% of the U.S. from a nationwide warehouse network. Proprietary shipping technology evaluates carrier performance, cost, speed, and destination in real time and routes each package on the best available path.

Can we keep our own packaging?

Yes. Custom packaging is part of the standard setup rather than an upcharge exception. For a brand with twenty years of repeat customers, the box that arrives should still look like the one those customers already recognize, on both the consumer and the wholesale side.

What happens during peak season?

ShipNetwork's SLAs are built to hold through Q4 and promotional spikes, which is when a fulfillment partner is actually being tested. How a 3PL performed last peak is worth asking every provider you evaluate, and the answer should come with data rather than reassurance.

What exactly does ShipNetwork take over?

Receiving, storage, inventory management, picking, packing, kitting, shipping, and returns, plus the labor and square footage those require. Your team keeps merchandising, marketing, and customer relationships. The operational work that has been setting the ceiling on growth moves to a dedicated team.