ShipNetwork fulfills orders for brands running Cin7, with a dedicated team keeping inventory accurate across DTC, marketplace, and wholesale channels.
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Yes. ShipNetwork fulfills orders for brands running Cin7. We plug into your stack, not the other way around. ShipNetwork connects to Cin7 through a direct API connection or a supported partner integration, so orders flow to our warehouse network and fulfillment and shipping data return to Cin7. Cin7 stays your system of record for inventory, orders, and channels. What changes is who runs the physical operation your inventory data is describing.
Cin7 reports what it is told. When counts drift, when shipments post late, when a return sits in a box behind someone's desk for a week, the gap opens quietly. Nobody notices until an oversell reaches a customer or a wholesale order ships short. The software is not wrong. The operation feeding it is.
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A wholesale order is cases on a pallet against terms, a delivery window, and a routing guide. A DTC order is one unit going out today. Same inventory, completely different operations. When they share a room and a team, accuracy usually slips on the side that costs the most to get wrong.
A brand buys an inventory platform so people stop rekeying data. Then fulfillment ends up running on exported spreadsheets, emailed order files, and someone updating status by hand at the end of the day. That is the exact work the system was bought to eliminate, and it almost always returns through the warehouse door.
A shared account rep juggling two hundred other clients will not learn how your channels are configured or which SKUs are allocated to which account. Rigid processes expect your operation to conform to their template. Support treats an urgent problem like a queue number, and SLAs that look fine in Q1 collapse in Q4. It is the feeling of renting space in someone else's operation.
Brands that invest in an inventory platform are almost never single channel. There is usually a DTC store, one or two marketplaces, and a wholesale program that is growing faster than anyone expected. That is the whole reason the platform was bought.
Fulfillment is where that unified picture usually comes apart. Stock gets committed in one place and stranded there, a marketplace sells something wholesale already promised, and the ops team spends its week reconciling instead of improving anything.
ShipNetwork fulfills across those channels through direct API connections and pre-built partner integrations depending on the platform, including retail and wholesale programs that run on EDI.
The benefit is not the length of an integration list. It is one inventory pool, one dedicated team, and one set of reporting behind every channel, so what your system says and what your warehouse holds stop being two different answers.
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Every ShipNetwork client gets a dedicated team rather than a shared queue. They learn your SKUs, your channels, your wholesale accounts, and your seasonal patterns. When a count looks wrong, you are talking to people who already know your account instead of explaining your business to a queue.
ShipNetwork connects to Cin7 through a direct API connection or a supported partner integration. Orders reach our warehouse network and fulfillment and shipping data return to Cin7, so the spreadsheets and emailed order files stop being part of the process.
Receiving discipline, defined locations, and inventory management are what close the gap between the system and the shelf. Your platform can only report what the operation tells it, so the fix is operational: the same team, the same process, every day.
Pallet quantities against a PO and single units going to a consumer are fulfilled by the same dedicated team from the same stock, each to the requirements of that channel. One forecast, one set of reporting, and no argument about which side of the business gets the units.
Accuracy is what keeps your system of record credible. It is also what keeps your CS team out of the inbox, your finance team out of reconciliation, and your wholesale accounts from opening a chargeback conversation.
Every ShipNetwork client gets a dedicated team rather than a shared queue. They learn your SKUs, your channels, your wholesale accounts, and your seasonal patterns. When a count looks wrong, you are talking to people who already know your account instead of explaining your business to a queue.
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Yes. ShipNetwork connects to Cin7 through a direct API connection or a supported partner integration. Orders flow to ShipNetwork's warehouse network for fulfillment, and fulfillment and shipping data return to Cin7 so your team is not exporting files or updating order status by hand.
No. Cin7 stays your system of record for inventory, orders, and channel management. ShipNetwork takes over the physical operation behind it: receiving, storage, inventory management, picking, packing, shipping, and returns. Your finance and ops teams keep working where they already work.
That depends far more on the operation than on the connection. Receiving discipline, defined locations, and consistent inventory management are what close the gap between a system record and a shelf count. ShipNetwork runs 99.99%+ order accuracy and returns fulfillment data to Cin7 so records reflect what actually shipped.
Yes. Wholesale orders and DTC orders are fulfilled by the same dedicated team from the same inventory, each packed to the requirements of that channel. That removes the split where two halves of the business compete for stock and get different levels of attention on a busy day.
Not usually. Which connection method fits depends on how your account and channels are configured, and ShipNetwork's integration team works through that with you during evaluation rather than handing you a spec. Bring your channel list and how orders currently reach your warehouse.
ShipNetwork's SLAs are built to hold through Q4, when a multi-channel brand is carrying the most inventory risk and can least afford a backlog. How a 3PL performed last peak is the question worth asking every provider you evaluate, and the answer should come with data.
Yes. Returns processing is part of the operation, and returned units are handled with the same care as the original shipment. Returns are also where inventory records drift fastest, which is why they are treated as an inventory task rather than an afterthought bolted onto shipping.
Receiving, storage, inventory management, picking, packing, kitting, shipping, and returns, plus the labor and square footage those require. Your team keeps demand planning, purchasing, merchandising, and channel strategy. The physical work behind the numbers in your system moves to a dedicated team that does it every day.