Brightpearl
ShipNetwork fulfills orders for brands running Brightpearl, giving retail and wholesale operations the physical capacity their platform cannot add.
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Why Brightpearl brands look for a 3PL
Yes. ShipNetwork fulfills orders for brands running Brightpearl. We plug into your stack, not the other way around. ShipNetwork connects to Brightpearl through a direct API connection or a supported partner integration, so orders reach our warehouse network and fulfillment and shipping data return to Brightpearl. Brightpearl stays where your team runs orders, inventory, and customers. What changes is that the physical capacity behind it stops being something you have to build yourself.
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You bought software to get control. You still do not have capacity.
Brightpearl gives an operations team one view of orders, inventory, and customers, and that view is genuinely better than the spreadsheets it replaced. It does not add square footage, hire pickers, or absorb a week where volume triples. Visibility improved. The physical constraint sat exactly where it was.
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Multi-channel retail means several sets of rules on one inventory pool
A wholesale account wants cases, labels, and paperwork. A marketplace wants tracking inside a window. Your own store wants speed and packaging that looks like your brand. All of it comes out of the same stock, and every additional set of rules is another place for the operation to slip.
The operations team is running a warehouse instead of running operations
The people hired to improve process end up covering pick shifts and chasing a late carrier pickup. It worked at $500K. It is breaking at $5M, and the cost is no longer just labor. It is everything the ops team is not doing while the floor takes the whole week.
Most 3PLs will treat your brand like everyone else's
A shared account rep juggling two hundred other clients does not learn your accounts or your routing requirements. Rigid pricing and processes expect a business built for control to conform to their template. Support treats an urgent problem like a queue number, and SLAs that look fine in Q1 collapse in Q4, when your retail commitments are largest. It is the feeling of renting space in someone else's operation.
Process is Simple to Get Started
One partner across every channel you sell on
Brands running a retail operations platform are multi-channel by definition. There is wholesale, usually a DTC store, one or two marketplaces, and often a retail dropship program that arrived with a large account and its own routing guide.
Each channel expects something different about speed, packaging, labeling, and paperwork, and each one is another place for inventory and attention to fragment. That is manageable while one team can see everything. It stops being manageable the season volume steps up.
ShipNetwork fulfills across those channels through direct API connections and pre-built partner integrations depending on the platform, including retail and wholesale programs that run on EDI.
The benefit is not the length of an integration list. It is one inventory pool, one dedicated team, and one set of reporting, so a large wholesale PO and a Tuesday afternoon consumer order stop competing for the same units and the same people.
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How ShipNetwork supports Brightpearl businesses
A dedicated POD that learns how your operation runs
Every ShipNetwork client gets a dedicated team rather than a shared queue. They learn your SKUs, your wholesale accounts, your channel requirements, and your seasonal patterns. Your ops lead gets a team that already knows the account, instead of an inbox that starts every conversation from zero.
Capacity that flexes with retail volume steps
Large seasonal purchase orders, promotional resets, and new account rollouts are staffed from a nationwide warehouse network rather than from a lease you signed last year. Volume arriving in steps stops being a hiring decision you have to make months in advance and get right.
Every channel packed to its own requirements
Wholesale orders picked to case, labeling, and paperwork requirements. Marketplace orders shipped inside their windows with tracking returned. DTC orders packed in your packaging. Same inventory, same dedicated team, different rules applied correctly rather than approximately.
Your ops team goes back to operations
Receiving, storage, inventory management, picking, packing, shipping, and returns move to us, along with the labor and square footage they require. The people you hired to improve process stop covering shifts and start doing the work you hired them for.
Orders in, fulfillment data back to Brightpearl
ShipNetwork connects to Brightpearl through a direct API connection or a supported partner integration. Orders reach our warehouse network without anyone exporting a file, and fulfillment and shipping data return to Brightpearl so your team is not updating order status by hand.
A dedicated POD that learns how your operation runs
Every ShipNetwork client gets a dedicated team rather than a shared queue. They learn your SKUs, your wholesale accounts, your channel requirements, and your seasonal patterns. Your ops lead gets a team that already knows the account, instead of an inbox that starts every conversation from zero.
The team behind brands that deliver
We become an extension of your brand. A dedicated POD that knows your SKUs, your retail accounts, and your peak patterns, not a shared rep juggling two hundred other clients.
20+ years of operational experience. ShipNetwork was founded in 2001, which is two decades of peak seasons for brands whose retail commitments land in exactly those months.
99.99%+ order accuracy, 1-day fulfillment, and 1-2 day ground delivery to 98% of the U.S. from a nationwide warehouse network.
Flexible pricing and low client turnover. Pricing built around a seasonal business rather than a flat tier, and clients who stay because the relationship works.
Brands That Have Scaled with ShipNetwork
Still Have Questions?
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Yes. ShipNetwork connects to Brightpearl through a direct API connection or a supported partner integration. Orders reach ShipNetwork's warehouse network for fulfillment, and fulfillment and shipping data return to Brightpearl so your team is not exporting files or updating order status by hand.
No. Brightpearl stays where your team manages orders, inventory, customers, and reporting. ShipNetwork takes over the physical operation behind it: receiving, storage, inventory management, picking, packing, shipping, and returns. Your workflows stay where they are, and your ops team stops spending its week on the warehouse floor.
Yes. Wholesale orders, retail and dropship orders, and DTC orders are fulfilled by the same dedicated team from the same inventory, each packed to that channel's requirements. Running them as one operation is what stops the channels from competing for stock and labor during a busy week.
Volume that arrives in steps is staffed from a nationwide warehouse network rather than from your own lease and payroll. That is the main reason retail operations teams outsource: a large seasonal purchase order becomes a planning conversation with your dedicated team instead of a hiring decision months in advance.
Your dedicated team fulfills orders in line with each account's labeling, packaging, and documentation requirements. Those requirements are reviewed account by account during onboarding, because no two retail programs ask for exactly the same thing and the deductions for getting it wrong are real.
ShipNetwork's SLAs are built to hold through Q4, which is when retail commitments are largest and most providers start missing. How a 3PL performed last peak is the question worth asking every provider you evaluate, and the answer should come with data rather than reassurance.
Not usually. Which connection method fits depends on how your account and channels are configured, and ShipNetwork's integration team works through that with you during evaluation. Bring your channel list, your wholesale account requirements, and how orders currently reach your warehouse.
Receiving, storage, inventory management, picking, packing, kitting, shipping, and returns, plus the labor and square footage those require. Your team keeps purchasing, merchandising, account relationships, and planning. The floor work that has been consuming your operations team moves to a dedicated team.