What kind of reporting is available for Xparcel shipments?

ShipNetwork’s Xparcel shipping solution includes robust reporting and analytics tools that give clients full visibility into their shipping performance, costs, and carrier behavior. These insights are essential for eCommerce brands looking to optimize fulfillment operations, reduce costs, and make smarter logistics decisions at scale.

Xparcel leverages a proprietary algorithm to select the best combination of price and service for every shipment. To ensure transparency and ongoing optimization, ShipNetwork provides real-time access to performance data through a dedicated reporting dashboard available via the ShipNetwork portal or API.

Here’s what clients can report on with Xparcel:

1. Cost Analysis & Comparison

Clients can view side-by-side cost comparisons between Xparcel and other shipping methods, including flat-rate, standard ground, and express services. This helps businesses:

• Identify savings opportunities by shipment type or region
• Understand how dimensional weight or peak surcharges affect cost
• Analyze average cost per shipment by carrier, service level, or fulfillment location

2. Carrier Performance & Usage

Xparcel selects from a network of carriers such as USPS, UPS, DHL, and regional partners. The reporting interface shows:

• Breakdown of which carriers were used and how often
• Carrier-specific delivery performance
• Rates of successful, on-time deliveries per carrier

This helps brands evaluate whether a particular carrier is underperforming or incurring unnecessary costs.

3. Delivery Timelines & Transit Times

Track average and actual delivery times across Xparcel Priority, Expedited, and Ground tiers. You can also:

• Measure how often shipments meet their estimated delivery windows
• View delivery performance by fulfillment center, destination region, or ZIP code
• Spot bottlenecks during peak seasons or weather-related delays

4. Exception & Issue Tracking

The system logs shipment exceptions such as delays, returns, address corrections, and delivery failures. Clients can:

• Monitor issue rates by carrier and service tier
• Identify problem routes or locations
• Proactively resolve delivery disputes with supporting data

5. Volume Insights

Track the number of Xparcel shipments processed over any date range. Analyze trends by:

• Time period (daily, weekly, monthly)
• Fulfillment center
• Product category or shipping method

This visibility helps inform inventory allocation and fulfillment strategy decisions.

6. Custom Export & API Access

All Xparcel reporting data is exportable in CSV or can be pulled via API into your BI (Business Intelligence) tools, ERP, or CRM. This allows your logistics and finance teams to perform deeper analyses across departments.

In summary, Xparcel reporting empowers ShipNetwork clients to refine their logistics strategy with actionable data. Whether you’re aiming to reduce shipping costs, speed up deliveries, or improve customer satisfaction, these insights provide the clarity needed to make informed decisions and stay competitive in today’s fast-paced eCommerce environment.