HeadlightsDepot

We interviewed the CEO of HeadlightsDepot.com to learn about his supply chain challenges and how ShipNetwork was able to help.

CEO of HeadlightsDepot
Bringing eCommerce Success

100% Order Accuracy

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1-Day Fulfillment

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1-2  Day Ground Delivery

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US-Based Support

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What is the product

Our Mission

Rakuten Super Logistics is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.

Our Mission

Rakuten Super Logistics is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.

How has your supply chain been impacted by the challenges of the past year or so?

Our supply chain has been in a constant state of volatility. Inconsistent lead times for manufacturing and transit have made the balancing act between out-of-stock and over-stock extremely challenging. Adding to this challenge, we have experienced 5X increases in our container freight costs. Container shipping that used to cost $4,000 turned into $20,000. We must make constant adjustments to our sales prices to combat this and maintain a fair margin while still meeting a fair market price. Current supply chain challenges are really keeping us on our toes, to say it lightly.

How are you working with your 3PL to address this?

ShipNetwork is helping us strategically manage inventory across their network of warehouses to optimize space and minimize storage costs. Their support through the pandemic has been invaluable. They gracefully handled the challenges of distribution and labor shortages through COVID while we worked from home and focused on sales. At no point did we feel the pressure they were inevitably experiencing, and our packages shipped on time every day. Their ability to manage these challenges has been quite literally amazing!

What have been the results?

We added 4 new fulfillment warehouse locations last year (to a total of 9) to help us get closer to our customers. This allowed us to provide better service through reduced transit days as well as lower outbound shipping costs. Our ability to focus on sales while they focused on receiving and distribution allowed us to maintain growth and stay profitable through 2020 and 2021!

About the Company

HeadlightsDepot.com is a family owned business operated by a small, dedicated team. Our family has been providing quality automotive advice and services to the wholesale side of the industry since the 70s, and in 2002 we started HeadlightsDepot.com to fill a growing demand by the public for quality headlights at affordable prices.

Take Advantage of Over 50 Million Packages in Purchasing Power

1-2 Day Shipping at Ground Rates.
1-2 Day Shipping at Ground Rates.
1-2 Day Shipping at Ground Rates.
Be Closer to your customers.
A NATIONWIDE NETWORK OF FULFILLMENT CENTERS.
1-2 Day Shipping at Ground Rates.
SHORTER TRANSITS, LOWERS SHIPPING COSTS.
A nationwide network of fulfillment centers.
SHORTER TRANSITS, LOWERS SHIPPING COSTS.
be closer to your customers.
A nationwide network of fulfillment centers.
1-2 Day Shippg at SHORTER TRANSITS, LOWERS SHIPPING COSTS.
Be Closer to your customers.
A nationwide network of fulfillment centers.
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