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About ShipNetwork

The team behind brands that deliver.

One dedicated team per brand, 10 fulfillment centers, and proprietary shipping technology built from the ground up for how brands sell. Since 2001.

Devin Johnson, CEO
ShipNetwork Anaheim team
Bethany O'Neil, VP of HR
ShipNetwork Olean team
Paul Tran, VP of IT
ShipNetwork Las Vegas team
Damien Bradford, VP of Operations
Scott Hale, CFO
SN
250+ team members. One network.
99.99%+
order accuracy
Backed by a 100% order accuracy guarantee
1-2 day
ground delivery
To 98% of the U.S. without paying air freight rates
10
fulfillment centers
Nationwide network of strategically located facilities
25+
years of experience
In ecommerce fulfillment, run by dedicated logistics professionals who know the work
Who we are

An extension of the brands we serve, since 2001.

ShipNetwork is a U.S. based 3PL for high volume ecommerce and enterprise brands. We store, pick, pack and ship, and we do it with a dedicated team assigned to your account, not a shared queue. That is the difference brands notice first and the reason they stay.

Founded in 2001 as one of the first fulfillment companies built for online retail, we have grown to 10 fulfillment centers and 250+ team members without changing the model: real people who know your SKUs, your peak and your customers.

The ShipNetwork Scranton fulfillment team
Dedicated team
A dedicated POD that knows your SKUs, your peak patterns and your customers. The same people on your account as you grow.
Flexible pricing, your packaging spec
Five line items priced on your orders, your SKUs and your zones. Kitting, inserts and special projects set up around how you sell.
Proprietary shipping technology
Carrier selection, label generation and freight management built from the ground up to fit how you sell. Direct integrations with the platforms you already run.
How we got here

25 years, one model.

2001
Founded as Webgistix
Started to help online retailers move beyond warehouse-only fulfillment.
2013
Acquired by Rakuten Group
Webgistix joined Rakuten Group, Inc. as Rakuten Super Logistics and scaled the network nationally.
2022
Became ShipNetwork
Devin Johnson bought the company back from Rakuten and relaunched it as ShipNetwork. Independent again, same team on the floor.
2026
10 fulfillment centers
250+ team members, 1-2 day ground reach to 98% of the U.S.
What we stand for

The values behind every shipment.

01
Our mission
To operate as an extension of every brand we serve: storing, picking, packing and shipping as if their customers were our own.
02
Our vision
To be the fulfillment team brands stay with for the long term, through every peak and every stage of growth.
03
Our ethos
We honor relationships. Real people, real support, and promises that hold when it is busiest.
Leadership

The people who answer when you call.

250+ team members across the country, dedicated to the brands we serve.
ShipNetwork Anaheim, CA team
Anaheim, CA
ShipNetwork Chicago, IL team
Chicago, IL
ShipNetwork Scranton, PA team
Scranton, PA
ShipNetwork Las Vegas, NV team
Las Vegas, NV
ShipNetwork Reno, NV team
Reno, NV
ShipNetwork Atlanta, GA team
Atlanta, GA
ShipNetwork Houston, TX team
Houston, TX
ShipNetwork Olean, NY team
Olean, NY
ShipNetwork Salt Lake City, UT team
Salt Lake City, UT
ShipNetwork West Hazleton, PA team
West Hazleton, PA
ShipNetwork Anaheim, CA team
Anaheim, CA
ShipNetwork Chicago, IL team
Chicago, IL
ShipNetwork Scranton, PA team
Scranton, PA
ShipNetwork Las Vegas, NV team
Las Vegas, NV
ShipNetwork Reno, NV team
Reno, NV
ShipNetwork Atlanta, GA team
Atlanta, GA
ShipNetwork Houston, TX team
Houston, TX
ShipNetwork Olean, NY team
Olean, NY
ShipNetwork Salt Lake City, UT team
Salt Lake City, UT
ShipNetwork West Hazleton, PA team
West Hazleton, PA

Want to be part of this team? We hire in every facility and at the home office.

See Open Roles
Step inside the network

Behind every shipment.

Tour the Full Network
CLIENT STORIES

Brands That Switch, Stay.

Most of our clients have been with us for more than five years. Brands that switch, stay.

Dustin Drummond
Co-owner, Voda Swim

“High-quality staff ensure our company is treated like their own. Great shipping speed, customer service, and returns all in one place.”

Jay Tannenbaum
CEO, Headlights.com

“ShipNetwork gives us peace of mind that packages get to customers on time. They handle supply chain challenges gracefully and help us stay profitable.”

Lay-n-Go
Switched to ShipNetwork ahead of peak season

“ShipNetwork enabled our company to keep up with our Q4 orders. The transition to this team has benefitted our company immeasurably and they should know that they have done what no other fulfillment team has been able to in our 13 year history.”

Morrison Outdoors
CEO, award-winning sleeping bag brand

“Our orders started flowing within 24 hours of arriving at the warehouse and our customer complaints dropped to zero overnight. It was a revelation.”

Sustainable undergarments brand
COO, featured in Forbes

“We needed a 3PL that could work WITH us, not for us, to be treated like a partner. ShipNetwork has shown that they are up for the task.”

DTC swimwear brand
COO

“It’s not just about getting boxes out the door. It’s about protecting the brand every single day.”

FAQs

Questions brands ask before they switch.

How long has ShipNetwork been in business?
+

ShipNetwork was founded in 2001, which makes it one of the longest running ecommerce fulfillment companies in the U.S. The model has not changed in 25 years: a dedicated team on every account, backed by a nationwide network.

Where are your fulfillment centers?
+

Ten facilities: Anaheim (Placentia), CA; Las Vegas (Henderson), NV; Reno (Sparks), NV; Salt Lake City, UT; Houston, TX; Chicago (McCook), IL; Atlanta (Lithia Springs), GA; Scranton (Ashley), PA; West Hazleton, PA; and Olean, NY. Together they reach 98% of the U.S. in 1-2 ground days.

What kinds of brands do you work with?
+

High volume ecommerce and enterprise brands that ship direct to consumer, to retail, or both. Nutraceutical, beauty, apparel, consumer electronics, automotive aftermarket and subscription brands are common, and every facility is FDA registered and hazmat certified. See the industries we serve.

What does a dedicated team actually mean day to day?
+

Your account is run by a named POD that learns your SKUs, your packing spec and your peak pattern. You talk to the same people in March and in November. Questions go to someone who already knows your business, not a queue.

How is pricing built, and how fast can we get a quote?
+

Five line items, priced on your orders, your SKUs and your zones. Send us your volumes and we come back with a quote built around how and where you sell, usually within a few business days.

Are your facilities U.S. only?
+

Our facilities are. All ten fulfillment centers are in the U.S., and the network is built for brands selling to U.S. customers. From those same facilities we also ship internationally, so one setup covers domestic and cross-border orders.

Want to talk it through with a person?
Tim Kail
Enterprise Sales