2025 Peak Season Fulfillment Scorecard

The scorecard is a one-page PDF assessment tool that helps you benchmark your fulfillment performance across five critical metrics: order accuracy, same-day fulfillment rate, error rate per 10,000 shipments, next-day fulfillment capability, and inbound receiving speed. You'll see industry averages, ShipNetwork's Peak Season 2025 benchmarks, and space to fill in your own performance for direct comparison. It includes scoring guidance to help you identify which areas need the most attention before Peak Season 2026.

This scorecard is valuable for eCommerce operators, fulfillment managers, supply chain directors, and leadership teams evaluating their operational readiness for peak season. It's especially useful if you're assessing whether your current fulfillment approach (in-house or 3PL) can handle growth, comparing potential fulfillment partners, or planning operational improvements for 2026. If you're responsible for fulfillment performance, shipping costs, or customer experience during high-volume periods, this tool will help you identify gaps.

Start by gathering your actual Peak Season 2025 performance data (or your best estimates) for each of the five metrics. Fill in your numbers on the scorecard, then compare them against both the industry averages and ShipNetwork's benchmarks. Calculate your gaps to see where you're underperforming. The biggest gaps represent your highest-priority improvement opportunities. Use these insights to evaluate your current fulfillment strategy, set improvement goals, or assess whether you need to change partners or network design before next peak season.

Yes, this is a gated resource. Complete the short form on this page and you'll receive immediate download access to the scorecard PDF via email. The form takes less than 30 seconds, and there's no waiting or follow-up calls required—just instant access to the assessment tool.

That's okay—even rough estimates are valuable for identifying major gaps. If you're working with a 3PL, request a peak season performance report covering these metrics. If you're running in-house fulfillment, pull data from your WMS or order management system for November-December 2025. If exact data isn't available, use your best judgment based on customer complaints, return rates, and processing times you observed during peak. The goal is directional insight, not perfect precision.

The scorecard is a quick assessment tool focused on benchmarking your specific performance. The full "Fulfillment Under Pressure" whitepaper provides the complete context—explaining why these metrics matter, what operational strategies drove ShipNetwork's performance, how brands handled 3-5x volume surges, and strategic frameworks for network design and 2026 planning. Use the scorecard for quick gap identification, then download the full report for deep operational insights and planning guidance.