In honor of Women’s History Month, we are celebrating the women of Rakuten Super Logistics. Elizabeth Knott is our Client Experience Senior Analyst and is dedicated to helping our clients grow their businesses. She’s an expert in process improvement and change management with a background in education, finance, and accounting.
Prior to joining Rakuten Super Logistics, her career spanned in airline, banking, and housing industries. In those positions, she executed a mix of tactical and strategic work of documenting processes, analysis/testing, and internal or external training.
Here’s what she had to say about working with our team and what this month’s celebration means to her.
What do you enjoy most about your job?
Enhancing or simplifying the day-to-day tasks for not only myself but for other employees. To observe someone have an “AHA” moment is always a delight.
What are your most significant accomplishments?
I prefer to focus my attention on efficiency over productivity. My accomplishments career-wise include overhauling hardwired categories to an agile process decision flow that allowed less manual intervention and delays for internal/external parties. My accomplishments volunteer-wise include following in my mother’s footsteps to serve causes she also believes in. Elected as the Community Outreach Chair in my company’s Women ERG, I led collaborative charity efforts all over the city in raising funds, donating and sorting supplies/foods, clean-ups, etc.
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What do you love about working at RSL?
This company is my first opportunity to work in eCommerce and logistics, so I’m soaking up the industry knowledge! The company reorganization, IT transformation, and turnaround efforts created an eclectic mix of responsibilities. This role presents a unique challenge; with the relationships cultivated thus far, transitioning the culture ensures each day is different. Every interaction and task at RSL provides me clarity in my career and personal life that demonstrates how I (and colleagues) add value for our clients.
What does Women's History Month mean to you?
It is about highlighting the UNTOLD stories of success and empowerment, plus including progress currently being made. Luvvie Ajayi says, “Being successful is a form of economic justice.” Womxn are not required to wait until the end product or accomplishment to celebrate. It is a time of encouraging and uplifting womxn to continue being assertive, innovative, and meticulous – without sacrificing self-care.
Outside of work, Elizabeth enjoys spending time outdoors hanging out with friends and rowing. She’s also a fan of reading, audiobooks, and binge-watching and recommending shows/movies to watch.
Learn why Rakuten Super Logistics is the expert in eCommerce shipping and fulfillment.
Rakuten Super Logistics (RSL) is the leader in eCommerce order fulfillment services and freight brokerage. RSL offers national fulfillment services and a network of 15 US fulfillment centers located in Anaheim (CA), Atlanta (GA), Austin (TX), Chicago (IL), Denver (CO), Houston (TX), Las Vegas (NV), Miami (FL), Olean (NY), Reno (NV), Salt Lake City (UT), and Scranton (PA). Their state-of-the-art technology allows for integration with popular shopping cart platforms and online marketplaces including Amazon, Big Commerce, Channel Advisor, eBay, Magento, ShipStation, Shopify, Volusion, Walmart Marketplace, and WooCommerce.