Ten Secrets to Successfully Outsourcing Your Order Fulfillment #3

Outsourcing Order Fulfillment

Tip 3: Choose a company that specializes in eCommerce order fulfillment.

Choose a company that was built with online order fulfillment in mind. Beware of traditional shipping companies that have jumped onto the eCommerce bandwagon in hopes of attracting your business, because there are vast differences between standard shipping and eCommerce order fulfillment.

For one thing, the best online fulfillment companies automate their electronic processes, integrate with shopping carts, use detailed case-management programs to track information, and give you access to that information 24/7. A traditional shipping company has to deal with both offline and online orders, resulting in processes that aren’t optimized for your business.  Their order handling is often manual, inefficient, and inaccurate.