Our fulfillment services come with a 100% order accuracy guarantee. We guarantee to ship out the right product, in the right quantity or we’ll pay to make it right.
It all starts with a double-blind count at receiving. Our warehouse receiving team ensures that the inventory received matches the inventory expected—the right product, in the right quantity. Next, when an order is picked for fulfillment, the item is scanned and visually inspected to ensure that the SKU and item description matches the physical item. Lastly, the picked items are checked at packing to add another layer of quality and accuracy assurance before the package is sealed and labeled for shipping.
Our 3-Point accuracy inspection allows us to lead the industry in order accuracy metrics and guarantee that in the case of a missed order accuracy, we will pay to make it right.
**Order accuracy is defined as shipment of the exact product quantities as represented in the original request for order fulfillment. ShipNetwork guarantees all orders ship with 100% order accuracy.
Orders failing to meet this objective must be reported to the Client Success team within 30 days of the event date to qualify for a credit equal to the order handling costs associated with the original order. We will verify the correct number of items in inventory and use the recorded weight of the outgoing package to determine if the order was fulfilled incorrectly. We may then waive the handling and shipping cost equivalent to the shipping method associated with the original order for any necessary replacement order. We may also arrange for the incorrectly shipped product to be returned to the originating fulfillment facility
When customer experience, fast shipping, and order accuracy are your highest priorities— ShipNetwork delivers. We guarantee every order is processed quickly and accurately, or it's on us.
1-2 Day Ground Shipping
Reach 98% of the United States within 2 days at ground rates, with our nationwide fulfillment network.
1 Day Fulfillment
We’re all about the hustle. Within 1 business day of receiving an order, we’ll have it picked, packed, and ready to ship.
100% Order Accuracy
We guarantee to ship out the right product in the right quantities each and every time. If we make a mistake, we’ll pay to fix it.
Multi-carrier shipping technology that selects the ship method with the best price and service for every package shipped.
Our clients love that ShipNetwork keeps shipping costs low, accelerates delivery times, and offers scalability. Read some of our client success stories.
Discover how ShipNetwork helped Voda Swim succeed with their innovative bikini designs. Outsourcing shipping, customer service, and returns streamlined operations, ensuring exceptional service. Read about their partnership and ongoing growth...
Read the success story of how MantraBand partnered with ShipNetwork to streamline their order fulfillment, increase demand, and find a reliable partner that could handle everything. Find out how you can replicate their success!
High-Quality, Eco-Conscious Jewelry Brand - MantraBand
Trust the experts to give your customers the shipping experience they deserve, all while saving you time and money.
A proprietary algorithm that shops national and regional carriers to find the best combination of price and service for every package shipped.
Kitting and Bundling Services
We can pick and ship kitted SKUs, allowing you to increase order value. Our team will put together a plan for kitting and assembly that works for you.
ShipNetwork streamlines returns with efficient eCommerce returns processing. With specified returns handling, you’ll always stay in control of your returns.
Serial and Lot Tracking
Our warehouse management system creates and controls lot numbers to ensure products are not expired and carefully track returns or recalls.
Temperature and Refrigeration Control
ShipNetwork has refrigeration and temperature control options for your products with the equipment to store temperature sensitive items in our monitored warehouses.
Subscription Fulfillment Services
Custom and flexible fulfillment for sellers that deliver to the same customers on a regular basis.
We have the expertise and resources to customize products for each order, and we’ll help strategize the best solution to make it work.
The most efficient and economical transportation solutions to move and manage freight.