What is SmartFreight and how does it support logistics?

SmartFreight is ShipNetwork’s intelligent freight forwarding solution, purpose-built to simplify the complexities of large-scale, domestic, and international logistics for eCommerce and B2B brands. It’s more than just a freight booking tool SmartFreight is an end-to-end logistics orchestration platform that empowers businesses to manage high-volume shipping, optimize transportation costs, and streamline multi-modal freight across borders and supply chain nodes.

At its core, SmartFreight functions as a centralized hub that connects shippers to a vast network of vetted carriers, customs brokers, and transportation partners. It supports a full range of freight services, including Full Truckload (FTL), Less-than-Truckload (LTL), air freight, ocean freight, and rail transport. Whether you’re shipping pallets across the U.S. or containers to overseas markets, SmartFreight ensures that every shipment is handled with precision, efficiency, and transparency.

Key Features of SmartFreight:

• Freight Consolidation: SmartFreight combines smaller shipments into larger loads to reduce transportation costs, increase load efficiency, and minimize handling. This is particularly beneficial for businesses shipping from multiple fulfillment centers or vendors.
• Dynamic Carrier Selection: Using real-time rate and performance data, SmartFreight automatically selects the optimal carrier based on speed, cost, and service level. This allows businesses to reduce spend without sacrificing reliability.
• Multi-Modal Shipping: The platform supports intermodal logistics strategies, combining truck, rail, air, and ocean freight into the most efficient route for your goods.
• Customs Support: For international shipments, SmartFreight handles documentation, duty classification, and customs clearance, ensuring shipments cross borders without delays or compliance issues.
• Advanced Tracking & Visibility: Clients have access to real-time shipment tracking, GPS location data, and milestone-based alerts, providing full transparency across the entire logistics journey.

How SmartFreight Supports Logistics:

SmartFreight streamlines freight logistics by acting as a strategic control center for your supply chain. It replaces fragmented processes and manual coordination with automation, system integration, and centralized data access. This results in:

• Faster freight booking and routing decisions
• Fewer errors and delays in customs and carrier handoffs
• Lower shipping costs through consolidation and rate optimization
• More informed logistics decisions through reporting and analytics

The platform also integrates with your existing ERP, WMS, and TMS systems via API, enabling a seamless exchange of data across platforms and reducing the burden on internal teams. Whether you're scaling into new markets or managing recurring wholesale shipments, SmartFreight delivers the infrastructure and intelligence to grow efficiently.

In short, SmartFreight is the freight forwarding engine behind ShipNetwork’s modern 3PL ecosystem. It bridges the gap between complex logistics operations and operational simplicity—so your business can focus on growth, not freight coordination.