How does SmartFreight handle freight tracking and visibility?

SmartFreight by ShipNetwork delivers end-to-end freight tracking and shipment visibility through an advanced logistics platform designed to give eCommerce and B2B brands full control over their supply chain. Whether you’re shipping domestically or internationally, SmartFreight provides real-time insights, milestone updates, and GPS-enabled tracking to ensure your freight stays on schedule and in view from origin to destination.

At the heart of SmartFreight’s tracking capabilities is a centralized digital dashboard where clients can monitor the status of every freight shipment in transit. This interface integrates with carrier networks, customs checkpoints, warehouse systems, and GPS devices to provide a comprehensive view of shipment movement at every leg of the journey.

Key features of SmartFreight’s freight tracking and visibility include:

• Real-Time Status Updates: Shipments are monitored 24/7, with updates pushed at every critical milestone—pickup, transit, customs clearance, delivery appointment scheduling, and final delivery. This allows clients to react swiftly to exceptions or delays.
• GPS Location Tracking: For over-the-road freight shipments (LTL/FTL), SmartFreight includes GPS-based tracking to pinpoint truck locations in real time. This is particularly valuable for high-value or time-sensitive shipments, where estimated delivery times must be precise.
• Event-Based Alerts: Clients can set custom alerts to be notified of specific events such as shipment delays, out-of-route exceptions, or customs holds. These alerts allow your operations team to take proactive steps in communication or re-routing.
• Multi-Modal Visibility: Whether your shipment is moving by air, ocean, rail, or truck, SmartFreight consolidates data from all carriers and transport methods into a single, easy-to-use platform. This eliminates the need to check multiple tracking portals or contact carriers individually.
• Integrated Documentation Access: All freight documents—such as bills of lading, proof of delivery (POD), and customs paperwork—are stored within the tracking system. This provides instant access to critical documentation and simplifies audits or dispute resolution.
• Delivery Confirmation & Analytics: Once the shipment is completed, SmartFreight logs the final delivery status, time stamp, and recipient confirmation. This data feeds into analytics dashboards, helping you measure on-time delivery performance, carrier reliability, and freight efficiency.

SmartFreight’s tracking tools are particularly beneficial for:

• Brands managing large B2B orders or wholesale deliveries
• Companies coordinating imports from overseas suppliers
• Businesses operating across multiple fulfillment centers and distribution zones

In short, ShipNetwork’s SmartFreight platform transforms freight tracking from a reactive task into a proactive logistics strategy. With complete visibility, fewer surprises, and actionable insights, you’re empowered to make smarter shipping decisions and deliver better experiences to your customers.