FAQs
SmartFreight & Freight Forwarding

Can SmartFreight be integrated with existing supply chain tools?

August 5, 2025
ANSWER TO QUESTION

Yes, SmartFreight by ShipNetwork is fully API-compatible and integration-ready, allowing seamless connectivity with your existing supply chain systems, including ERP (Enterprise Resource Planning), WMS (Warehouse Management System), OMS (Order Management System), TMS (Transportation Management System), and other logistics software platforms. This flexibility ensures that SmartFreight becomes a natural extension of your current operations—rather than a siloed or manual tool.

SmartFreight’s integration capabilities are built around modern RESTful APIs, which enable secure, real-time data exchange between your internal systems and our freight logistics platform. Whether you're a fast-scaling eCommerce brand, a wholesale distributor, or a global retail supplier, our system allows you to automate critical freight tasks and gain visibility across the entire logistics lifecycle.

Here’s what you can connect through SmartFreight integrations:

  • Shipment Booking & Scheduling: Automatically trigger freight booking directly from your ERP or OMS when an order hits a certain volume, weight, or region threshold. This removes the need for manual shipment creation.
  • Inventory and Order Data: Sync SKU-level data, shipment instructions, and dimensional attributes between systems to ensure freight quotes and load planning are accurate and efficient.
  • Tracking & Status Updates: Feed SmartFreight’s real-time tracking data into your existing dashboards or customer service tools. This keeps your internal teams and end customers informed without switching between platforms.
  • Carrier Selection Automation: Use SmartFreight’s carrier optimization logic as part of your TMS workflow to ensure every shipment uses the best mix of cost, transit time, and reliability.
  • Custom Reporting & Analytics: Pull shipping performance metrics into your BI (Business Intelligence) platform or operations dashboards for deeper supply chain analysis.

Benefits of SmartFreight integration include:

  • Reduced manual data entry and fewer human errors
  • Streamlined workflows for freight creation, routing, and tracking
  • Faster decision-making with centralized logistics data
  • Scalable infrastructure to support multi-location, multi-modal freight shipping

ShipNetwork provides full support for integration setup, including access to our API documentation, developer sandbox environment, and dedicated technical assistance. Whether you have an off-the-shelf ERP like NetSuite or SAP, or a custom-built logistics stack, SmartFreight can be configured to meet your operational requirements.

By integrating SmartFreight with your supply chain tools, you gain real-time freight visibility, automation at scale, and the agility to respond to logistics demands without adding complexity. It’s one more way ShipNetwork empowers eCommerce and enterprise brands to ship smarter, faster, and more efficiently.

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