Nutraceutical Company

ShipNetwork provides integrative technology and subscription box fulfillment expertise to help eCommerce businesses reach their full potential.

ShipNetwork provides integrative technology
Bringing eCommerce Success

100% Order Accuracy

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1-Day Fulfillment

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1-2  Day Ground Delivery

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US-Based Support

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What is the product

The nutraceutical company is a recognized name in sports nutrition supplements, and is dedicated to helping men and women achieve a healthy and fit lifestyle. The nutraceutical industry is worth $86 billion, and nearly two-thirds of Americans take some kind of nutraceutical health product. With such a high demand, it's no wonder that they sought a high-quality nutraceutical fulfillment provider to enhance their fulfillment operations!

Our Mission

Rakuten Super Logistics is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.

Our Mission

Rakuten Super Logistics is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.

Why did you decide to outsource your order fulfillment?

We were looking to change warehouses and wanted to work with someone who had technology that was integrated to our CRM system, and who had warehouses that were centrally located to our customers. Additionally, we wanted a company that knows how to work with a nutraceutical and subscription business. ShipNetwork, met that criteria and was very responsive when we reached out to them.

What is the added value in bringing ShipNetwork into your business operations?

We love having a business that’s automated and love the ability to push a high amount of volume through ShipNetwork. We can go days without even looking at the system because we are confident that it’s working. The technology integration was seamless and the ability to get order tracking is also very valuable. Previously, I’ve used warehouses that were close to where my business is because I wanted to be near them, but with ShipNetwork I don’t need to be close because I know that they are handling my business.

You recently began utilizing multiple warehouses - how has this affected your business?

We have been doing some cost analysis and by spreading our inventory across multiple warehouses, we have had a significant drop in our shipping costs. We have saved about 35% for each package going out the door. Additionally, customers are receiving their products a full day earlier than they had been, so it’s a win-win.

How important is it that you have a customer support representative on-site with your inventory that you can call, as well as a fulfillment center that you can visit?

Having a dedicated customer support representative has been imperative. We won’t work with a fulfillment company unless someone is there to answer our calls and emails. It is really important to have a customer service representative who is responsive and it’s been great working with our representative.
How do you view your relationship with ShipNetwork?
I think that ShipNetwork being on the ball is what helps my business. They are helping me succeed and I am excited about the savings we can continue to look forward to by using multiple warehouses which will really change the dynamics of my business. I appreciate what ShipNetwork has done so far and like being able to have an open dialogue. It is imperative to have good fulfillment operations because you are part of the system that allows me to run my business. I don’t even have to think about ShipNetwork because you are doing your job and you are doing it seamlessly.

About the Company

HeadlightsDepot.com is a family owned business operated by a small, dedicated team. Our family has been providing quality automotive advice and services to the wholesale side of the industry since the 70s, and in 2002 we started HeadlightsDepot.com to fill a growing demand by the public for quality headlights at affordable prices.

Take Advantage of Over 50 Million Packages in Purchasing Power

1-2 Day Shipping at Ground Rates.
1-2 Day Shipping at Ground Rates.
1-2 Day Shipping at Ground Rates.
Be Closer to your customers.
A NATIONWIDE NETWORK OF FULFILLMENT CENTERS.
1-2 Day Shipping at Ground Rates.
SHORTER TRANSITS, LOWERS SHIPPING COSTS.
A nationwide network of fulfillment centers.
SHORTER TRANSITS, LOWERS SHIPPING COSTS.
be closer to your customers.
A nationwide network of fulfillment centers.
1-2 Day Shippg at SHORTER TRANSITS, LOWERS SHIPPING COSTS.
Be Closer to your customers.
A nationwide network of fulfillment centers.
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