Natural Foods Company

When I first started at our growing company, we were shipping just out of our Boulder warehouse. So I was literally printing out the orders, packing them, shipping them, writing down lot codes manually—like doing all of that by myself, which was insane. That was when our volume was still very small, I think we got maybe 30 to 50 orders a week. And then last year when [orders] started to pick up, our 3PL that does our distributors [orders] and all our big business, agreed to do our Shopify fulfillment and so they started doing that because they already had all the product on site. They [current 3PL at the time] were going into Shopify and printing out our orders. But then we ended up having a 10-year anniversary sale, and got slammed with I think like 500 orders that weekend and they were not prepared for that… I had already set ourselves up to ship with ShipNetwork for sample fulfillment, but you weren't integrated with our Shopify doing our website yet. And then I think you must have started our website shortly after that.I remember we used to have big sales and it was like if we got 60 orders over the weekend we were like, oh my God it’s going to take us all week to ship these!