Fitness Product Company

First and foremost, we value ShipNetwork’s dependability. Our orders go out on time and they are accurate. That’s the most important consideration. We want everyone who interacts with our brand to have a great experience. That starts with receiving timely, accurate shipments. Secondly, ShipNetwork is able to scale quickly. In our business, our shipment volume spikes quickly and dramatically when we onboard a new client. ShipNetwork is able to handle those spikes without missing a beat. Another point about ShipNetwork that has impressed us is the technology. We’re a technology company ourselves and we recognize the value of state-of-the-art systems. ShipNetwork’s cloud-based SmartFill platform provides us with real-time visibility into order status, inventory levels, shipment status and numerous reports that help us run our business as efficiently as possible. Even though we’re not physically handling the order fulfillment, we feel like we are in complete control of the process.

We’ve been partnering with ShipNetwork for two years. During that time, we’ve been fortunate to grow substantially. We’re shipping tens of thousands of orders per month to recipients in nearly every state. ShipNetwork has been able to grow with us. We have a dedicated account rep at ShipNetwork who is so responsive and helpful that we actually feel like he is an extension of our own team. That may sound like a cliché, but it’s absolutely true. ShipNetwork’s service orientation is really a differentiator for them. Servicing our business is not simple. When we onboard a new client, it’s a fairly complex process. We ship thousands of “welcome kits” to end users within days of bringing on a new client. The welcome kits include several items, and the welcome kits are not the same for every client. ShipNetwork does a great job at assembling these kits accurately and quickly, and ensuring that our end users have a positive first impression of our company. It’s a relief knowing that order fulfillment is a part of our business that we don’t have to worry about. ShipNetwork is completely reliable.

When it comes to online fitness products, fulfillment by ShipNetwork 2-Day Delivery Network is built specifically for businesses just like yours. The online fitness products industry has grown to over $10B in annual sales, and is expec- ted to continue to grow. ShipNetwork has played an integral role in our customers' rapid growth by protecting their reputation with fast and accurate order fulfillment. Every fitness business is special and unique -- your difference is part of what helps you stand out from the competition. As a result, at ShipNetwork we’ve found that there are often lots of twists and intricacies to your fitness business that only you and your team understand. Your customers have unique needs – in fact, they often depend on you to get and maintain one of life’s most precious resources: their health. As the leader of a successful fitness business you know from experience that things in your day-to-day operations can get pretty complex, and you may not be entirely sure that anyone else could ever really get it all. At ShipNetwork we get it and we’re happy to apply our expertise to free up some of your valuable time so that you can focus on the parts of your business and life that really matter.